Terms of service

Satyshiv sells pooja, incense sticks, Dhoop Sticks, havan Cup, and spiritual utility products intended for religious, ritualistic, and personal devotional use. Our products are not medical, therapeutic, cosmetic, or wellness treatments Fragrance perception is subjective and may vary from person to person Results or experiences from rituals are personal, faith-based, and non-guaranteed We make no spiritual, religious, or outcome-based claims beyond traditional and cultural usage.

By using this Website, you confirm that: You are at least 18 years of age, or using the site under parental/guardian supervision You are legally capable of entering into binding contracts under Indian law

We make every effort to ensure accurate product descriptions, ingredients, imagery, and pricing. However: Natural ingredients may result in minor variations in fragrance, color, or texture Images are for illustrative purposes only Packaging may change without prior notice Satyshiv reserves the right to correct errors or update product information at any time.

All prices are listed in INR Prices are inclusive of applicable taxes unless stated otherwise Prices may change withoit prior notice Accepted Payment Methods: Prepaid payments (UPI, cards, net banking, wallets) Cash on Delivery (COD), subject to serviceability Prepaid orders are processed on priority.

An order is considered accepted only after payment confirmation and dispatch Orders can be cancelled only before dispatch Once shipped, orders cannot be cancelled We reserve the right to refuse or cancel orders due to: Incorrect pricing or stock errors Suspicious activity or misuse of COD Incomplete or unverifiable customer details

Customers agree to: Use products strictly as intended (pooja/home use only) Keep incense, havan items, and fire-based products away from children, pets, and flammable materials Follow basic fire safety practices during usage Satyshiv shall not be liable for damage or injury resulting from misuse, negligence, or unsafe handling.

All Website content — including text, images, graphics, branding, and design — is the intellectual property of Sadhna.co. You may not: Copy, reproduce, distribute, or exploit content without written permission Use our brand name, imagery, or content for commercial purposes

Your personal information is collected and handled in accordance with our Privacy Policy. We do not sell or rent your personal data to third parties. Data is shared only with trusted service providers for payment processing, logistics, and order fulfillment.

We rely on third-party partners including: Payment gateways Courier and logistics partners Satyshiv is not responsible for service disruptions caused by these third parties, though we actively assist in resolution.

To the maximum extent permitted by law, Satyshiv shall not be liable for: Indirect, incidental, or consequential damages Delays caused by courier partners Subjective dissatisfaction related to fragrance or ritual experience Total liability, if any, shall not exceed the value of the product purchased.

We shall not be liable for failure or delay caused by events beyond reasonable control, including: Natural disasters Government regulations Pandemics Transport strikes or disruptions

These Terms shall be governed by the laws of India.

We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.